[ Legal / 02 ]
Terms of use
Last updated: 2 September 2026
Eligibility and accounts
The Services are for business use by users aged 18 or over with authority to bind their organisation. You must provide accurate registration information, keep your credentials confidential and are responsible for all activity under your account. Notify us promptly of any unauthorised use.
Services provided
Subject to these Terms and your selected plan, we provide access to services that may include campaign email sending up to daily plan limits, business SMS sending and receiving, softphone calling applications, dialer software and electronic signature workflows. Feature availability, sending limits and telecom routing depend on your plan, configuration and upstream carrier and mailbox provider rules.
Acceptable use
You must not send unsolicited bulk email or text messages or contact recipients without lawful consent; violate anti-spam, telemarketing, do-not-call, consumer protection or electronic-signature laws; send unlawful, fraudulent, deceptive, harassing, defamatory or infringing content; falsify sender identity, headers, caller ID or origination numbers; use the Services for emergency services, robocall fraud or automated calling prohibited by law; upload malware or attempt to breach our systems; circumvent limits, filters or quotas; or resell or sublicense the Services without our written agreement. You are solely responsible for your content, contact lists and required consents. We may suspend accounts that create deliverability, carrier, security or legal risk.
Customer data and privacy
You retain ownership of data submitted to the Services. You grant us a limited licence to host, process and transmit that data as needed to provide the Services. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf, we act on your documented instructions.
Electronic signatures
Our document signing service provides tooling to capture electronic signatures and maintain an audit trail. You are responsible for determining whether an electronic signature is legally sufficient for your documents, including company bonds and regulated agreements, and for retaining executed copies. We are not a law firm and do not provide legal advice.
Fees and payment
Fees, sending allowances and billing periods are set out in your order or plan. Unless stated otherwise, fees are payable in advance, are exclusive of taxes and are non-refundable except where required by law. Overage beyond plan limits is billed at the applicable rate. We may suspend the Services for unpaid invoices after notice.
Third-party services
The Services interoperate with mailbox providers, carriers, identity providers and payment processors. Your use of those services is governed by their own terms, and their availability, filtering and delivery decisions are outside our control.
Intellectual property
GT-TechSolutions and its licensors own all rights in the Services, software, documentation and trademarks. You receive a non-exclusive, non-transferable right to use the Services during your subscription. You may not copy, modify, reverse engineer or create derivative works from the Services.
Service availability and disclaimers
We aim to provide reliable access, but the Services are provided on an as-available basis. Maintenance, carrier incidents, mailbox provider throttling or force majeure events may interrupt availability. Except as expressly stated, the Services are provided as is without warranties of any kind. We do not warrant specific delivery rates, inbox placement, answer rates, campaign results or uninterrupted operation.
Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to the Services is limited to the fees you paid us in the twelve months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
Indemnity
You will indemnify and hold GT-TechSolutions harmless from claims, damages and expenses arising from your content, contact lists, use of the Services in breach of these Terms, or violation of applicable messaging, calling, signature or data protection laws.
Term, suspension and termination
These Terms apply for as long as you use the Services. Either party may terminate a subscription at the end of its billing period by notice. We may suspend or terminate access immediately for material breach, unlawful use, non-payment or risk to our platform or other customers. On termination you may export your data for a reasonable period before deletion.
Changes and governing law
We may modify the Services and these Terms. Material changes will be notified by email or in-product notice, and continued use after the effective date constitutes acceptance. These Terms are governed by the laws applicable at GT-TechSolutions’ place of business. The parties will attempt to resolve disputes in good faith before commencing proceedings, and courts of that jurisdiction have exclusive jurisdiction.
Contact
GT-TechSolutions. Website: https://gt-techsolutions.com. Support: support@gt-techsolutions.com. Legal: legal@gt-techsolutions.com.